503 Coaching for Change, Transition and Transformation

May 10, 2021 – June 14, 2021

Healthcare professionals function within the context of an increasingly volatile, uncertain, complex, and rapidly changing environment. Physician dissatisfaction and burnout are oftentimes the result. Coaching can help physicians successfully navigate their way amid this rapid change and avoid being blindsided by burnout. This course builds on the foundational skills in coaching taught in our 501 course to focus on expanding participants’ knowledge of principles of change, transition and transformation. These concepts are then used to further develop participants’ skills in keen listening and powerful questions that help others be proactive in change, understand and leverage transitions for the best outcome to experience transformation at a deep level that flows out to all areas of life. In addition to benefitting personally, participants will be able to apply these skills to maximize their impact with patients, colleagues, team members, family and friends. Course qualifies for 16 units of ICF-approved instruction toward coaching certification. (Prerequisite for this course is CMDA’s 501 Foundations in Coaching, or its equivalent.) The Christian Medical & Dental Associations designates this educational activity for a maximum of 12 AMA PRA Category 1 Credit(s)™

Ann TsenDr. Ann Tsen is a Certified Physician Life and Leadership Coach and a board certified internist. She is Director of Life and Leadership Coaching for the CMDA Center for Well-being and serves on the advisory council for Women Physicians in Christ. She has also served as campus advisor for the local CMDA student chapter along with her physician husband. She has experience in practicing medicine and using coaching in a variety of settings, including domestic and international missions. She enjoys living in the Pacific Northwest, photography and long beach walks. She is passionate about helping healthcare professionals move forward in their personal and professional lives through coaching, training and speaking.



Ken JonesKen Jones, PCC is the Director of Communications for the CMDA Center for Well-being. He is an ordained pastor and a certified Physician Life Development Coach. In addition to teaching and developing courses on coaching for CMDA, he spends significant time coaching doctors across the United States every week. He has written four books and numerous articles on topics ranging from parenting and spiritual life to leadership development and marriage issues. His most recent book is entitled, “If I Should Die Before I Live.” He and his wife Randee have three sons and six of the most amazing grandchildren on the planet. He loves to read, write and watch…St. Louis Cardinals baseball.


Dr. Steve SartoriDr. Steve Sartori is the Director of the Center for Well-being at CMDA. He is a family physician and certified life and leadership coach, who helps doctors and other healthcare professionals reach their personal and professional goals. He received a BS from the University of Wisconsin, an MD from The Medical College of Wisconsin, and an ACC credential from the International Coach Federation. Dr. Sartori has served as CEO of a private group practice, chief of staff at two hospitals, faculty member for a family medicine residency program and chief medical officer for a community health center. He has also served as a board member and treasurer of CMDA, and he has participated in short-term mission trips to Romania, Jamaica, Thailand, Kenya and Swaziland. Dr. Sartori is married, with two daughters, and enjoys traveling and sports. An avid fan of the Green Bay Packers, he can sometimes be seen wearing a cheesehead.

May 10, 2021, 8:00-10:00 p.m. Eastern
May 17, 2021, 8:00-10:00 p.m. Eastern
May 24, 2021, 8:00-10:00 p.m. Eastern
May 31, 2021, 8:00-10:00 p.m. Eastern
June 7, 2021, 8:00-10:00 p.m. Eastern
June 14, 2021, 8:00-10:00 p.m. Eastern

Title: Coaching Change, Transition and Transformation.
Faculty: Dr. Ann Tsen, MD, ACC; Ken Jones, PCC, and Dr. Steve Sartori, MD, ACC
Accreditation: The Christian Medical & Dental Associations is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Physician Credit: The Christian Medical & Dental Associations designates this educational activity for a maximum of 12 AMA PRA Category 1 Credit(s)™. Open the attached pdf Welcome Letter for more information about credits for Dentists and other healthcare professionals, course objectives and schedule.

Ann Tsen, MD, ACC, Director of Coaching, CMDA Center for Well-being: