503 Coaching Change, Transition and Transformation

March 1, 2024 – March 2, 2024


Healthcare professionals function within the context of an increasingly uncertain, complex, stressful and rapidly changing environment, conditions which were amplified by the pandemic. Physician dissatisfaction and burnout continue to be alarmingly high. Coaching can help physicians successfully navigate their way and avoid being blindsided or sidelined by burnout. This course builds on the foundational skills in coaching taught in our 501 course to focus on expanding participants’ understanding of principles of change, transition and transformation. These concepts are then used to further develop participants’ coaching skills so they can help others be proactive in change, understand and leverage transitions for good and experience transformation at a deep level. Participants will be equipped to apply these expanded coaching skills to maximize their impact with patients, colleagues, family and friends. Participants universally find the course helps enhance their own well-being as well. This online two-day intensive course qualifies for 16 units of ICF-approved instruction toward coaching certification. Registration is open to all healthcare professionals, students, spouses and others who work with healthcare professionals. We ask all registrants to be sure they can plan on full attendance at the entire course without distractions, barring emergencies, as each section and skill builds on the previous one. (Note: Two days on Zoom may seem daunting, but in previous two-day cohorts, we found that the dynamic, interactive and varied approach we take to training keeps everyone engaged.)

Ken Jones, PCC is a professional certified Physician Life Development Coach and ordained pastor. In addition to teaching, writing and developing courses on coaching for CMDA, he produces a weekly radio segment, ‘Classic State of Mind,” available on the Center for Well-being resources page. He has also written and teaches a course on “Mentoring with a Coach Approach” utilizing a framework study guide companion for his latest book, “If I Should Die Before I Live.” He has been coaching CMDA doctors since 2003, and each week, he spends significant time coaching doctors across the U.S. He and his wife Randee have 3 sons and 6 grandchildren. He loves to read, write and watch…St. Louis Cardinals baseball.


Steve Sartori, MD, ACC – Dr. Steve Sartori is a certified Life & Leadership Coach who helps physicians advance their well-being and enhance their leadership skills. He received his BS from the University of Wisconsin and his MD from The Medical College of Wisconsin. He completed his residency at the University of Illinois-Rockford before serving with the National Health Service Corps in rural Kentucky. He founded a primary care practice, and was chief of staff at two hospitals, faculty member for a family medicine residency program, and chief medical officer for a community health center. He has served as a board member and treasurer of Christian Medical & Dental Associations (CMDA), and is the former Director of the CMDA Center for Well-Being. He is married, with two adult children, and enjoys traveling and sports. An avid fan of the Green Bay Packers, he can sometimes be seen wearing a cheesehead.


Dr. Ann Tsen, MD, PCC is a certified Physician Life and Leadership Coach and internist. She coordinates the Life and Leadership Coaching and Coaching Training Programs for the CMDA Center for Well-being and serves on the advisory council for Women Physicians in Christ. She has also served many years as campus advisor for the local CMDA student chapter along with her physician husband. She has practiced medicine and physician coaching in a variety of settings, including domestic and international missions. She enjoys living in the Pacific Northwest, photography and long beach walks. She is passionate about helping healthcare professionals optimize their personal and professional well-being through coaching, training and speaking.

March 1, 2024, 10:00 a.m. to 5:00 p.m. Eastern (with 30′ lunch and two breaks)
March 2, 2024, 10:00 a.m. to 5:00 p.m. Eastern (with 30′ lunch and two breaks)

Ann Tsen, MD, PCC

Physician Life and Leadership Coach, Coaching Training Coordinator for CMDA Center for Well-Being