Speaking Freely with The Referent Group

Meet Our Guest


Dr. Tom Hustead graduated from West Point in the top 3 percent of his class and subsequently from Case Western Reserve University School of Medicine. A retired Army Colonel, highlights from his distinguished 24-year career include being awarded Flight Surgeon of the Year for his service in combat, Outstanding Faculty of the Year for his medical teaching and board selection as Department Chair for a family medicine residency department. Tom was appointed by the Army Surgeon General to be the “face of military medicine” to recruit and share the army medicine story where Tom developed a passion for teaching healthcare professionals across the country to be effective, engaged leaders. Tom was the commander/CEO of a NATO medical facility at the Supreme Headquarters Allied Powers Europe in Belgium. Most recently, Tom served as the CMO for the Medical Group at Baptist Health Hardin in Elizabethtown, Kentucky, where he resides with his wife of 30 years.


Doug Crandall is a graduate of West Point and the Stanford Graduate School of Business, and he has a MEd from the University of Washington. He has led multiple units in the U.S. Army, and he spent time in operations at Amazon.com. For five years, Doug taught leadership, advanced leadership and leading organizations through change at West Point, where he won the Excellence in Teaching Award and exceeded the academy average in every area of teaching feedback during each semester he taught. He’s the co-author of four books: Permission to Speak Freely, Say Anything, Hope Unseen and Leadership Lessons from West Point. Doug has published articles in the International Journal of Servant-Leadership and written case studies for both Stanford’s and Harvard’s business schools. Before joining The Referent Group, Doug spent over a decade creating and delivering leadership development content for companies across myriad sectors and in multiple countries. He also regularly delivered keynotes for organizations such as Walmart, Gap, USAA, Goodwill, the University of Michigan’s Ross School of Business, McKinsey and Company and others.

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